ea44's Privacy Policy

ea44 ("we", "us", "platform") takes the privacy of its users very seriously. This Privacy Policy ("Policy") applies to ea44's website, mobile application, and all related services. By using our platform, you are considered to have read and agreed to the terms of this Policy.

The purpose of this Policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and what your rights are. This Policy has been drafted in accordance with applicable data protection laws and regulations of Bangladesh.

2.1 Information You Provide Directly

When you create an account or use services on ea44, we may collect the following information:

• Full name and date of birth (for age verification — services are provided only to those aged 21 or above)
• Email address and mobile number
• National ID (NID) or passport number — when identity verification is required
• Residential address
• Payment information (bKash, Nagad, Rocket, or bank account details)
• Any information provided during support communications

2.2 Automatically Collected Information

The following information may be collected automatically while you use the platform:

• IP address and device type
• Browser type and operating system
• Login time and date
• Pages visited and usage patterns
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity logs

2.3 Information Received from Third Parties

In some cases we may receive information about you from third parties — for example: identity verification agencies, payment processing providers, and authorities as part of fraud prevention measures. This information is used only to comply with legal obligations and to ensure platform security.

ea44 uses the information collected for the following purposes:

1. Account management: Creating, verifying, and managing your account. Confirming age and identity.
2. Service delivery: Providing gaming services, processing bets, and executing transactions. Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
3. Security and fraud prevention: Detecting and preventing unauthorized use of accounts. Monitoring suspicious activity.
4. Legal compliance: Adhering to applicable laws, regulations, and regulatory guidelines. Completing Anti-Money Laundering (AML) and Know Your Customer (KYC) processes.
5. Communication: Sending important account notifications, transaction confirmations, and providing support.
6. Service improvement: Analyzing user experience to improve platform performance.
7. Responsible gaming: Monitoring your gaming behavior to provide necessary support related to responsible gaming.

ea44 does not sell your personal information to third parties. However, information may be disclosed in the following cases:

• Service provider partners: Trusted third-party organizations for payment processing, identity verification, and technology services, who operate under strict confidentiality agreements.
• Legal obligations: When required to comply with court orders, government directives, or applicable law.
• Security and fraud prevention: To assist in investigating fraud, money laundering, or other illegal activities.
• Business transfer: If ea44's business is merged, acquired, or sold, the new entity will manage information in compliance with the terms of this Policy.
• With consent: For specific purposes based on your explicit consent.

We ensure that appropriate agreements and safeguards are in place before sharing information with any third party.

ea44 applies industry-standard technical and organizational measures to keep your personal information secure:

• SSL encryption: All communication between your browser and our servers is secured through SSL/TLS encryption.
• Data encryption: Sensitive information stored at rest is kept in an encrypted state.
• Access controls: Only authorized personnel can access your information and they are required to maintain confidentiality.
• Regular security audits: Regular security audits are conducted to identify vulnerabilities in systems and infrastructure.
• Firewalls and intrusion detection: Advanced technology is used to prevent unauthorized access.

That said, transmitting or storing information over the internet is not completely secure. Even with the utmost precautions, no system can guarantee 100% security. In the event of a security breach, we will notify you and the relevant authorities in a timely manner as required by law.

6.1 What Are Cookies and Why Are They Used

Cookies are small text files stored on your device. ea44 uses the following types of cookies:

• Essential cookies: Necessary for the core functionality of the platform. Used to maintain login sessions and for security protection.
• Functional cookies: Help remember your preferences and language settings.
• Analytics cookies: Used to analyze user behavior and improve services.

6.2 Cookie Controls

You can reject or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

ea44 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations. As a general guideline:

• Active account data: retained for as long as the account remains active.
• After account closure: records may be retained for a set period as required by legal obligations and dispute resolution needs.
• Transaction records: retained for the period specified under financial regulations.
• KYC documents: retained for the period specified by regulatory requirements.

After the set period, information is securely deleted or anonymized.

As a user of ea44's platform, you have the following rights:

1. Access: The right to know what information we hold about you and to receive a copy of it.
2. Correction: The right to request correction of incomplete or inaccurate information about you.
3. Erasure request: The right to request deletion of your personal information in certain circumstances, although information required for legal obligations may fall outside the scope of this right.
4. Objection to processing: The right to object to the processing of your information for specific purposes.
5. Withdrawal of consent: The right to withdraw consent at any time for data processing carried out on the basis of consent.
6. Portability: The right to receive a copy of your information in a structured format.

To exercise these rights, please contact us through the contact details listed below. We will respond to your request within the timeframe required by law.

ea44 is an adults-only platform. Our services are intended solely for those aged 21 or above. We do not knowingly collect information from anyone under the age of 21.

We verify age during the registration process. If we become aware that a minor has registered, that account will be closed immediately and the associated information will be deleted. If you have any concerns about this, please contact our support team.

ea44's platform works with third-party providers for payment processing and other services. These providers have their own privacy policies and process information according to their own rules. ea44 is not responsible for the privacy practices of third parties.

We work only with trusted and verified service providers and ensure their data protection standards through contractual agreements.

ea44 may update this Privacy Policy from time to time. Changes may be necessary due to changes in business practices, legal requirements, or technological developments.

If any significant changes are made, we will:

• Publish the update on this page and note the effective date at the top.
• Send a notification to your registered email.
• Display a clear notice on the platform.

Continued use of the platform after changes are made will be considered acceptance of the updated Policy. We therefore encourage you to visit this page regularly.